1 – DATA CONTROLLER:
This Privacy Policy sets out the basis on which F5 IT Information Technologies, hereinafter referred to as F5, processes the personal data of users, clients, potential clients, candidates, partners and suppliers of the entity, collected through the F5 website or through non-online channels, without prejudice to other information about the entity's policy for compliance with the General Data Protection Regulation, which is made available to you through various means and which you can consult with the Data Protection Office via email dpo@f5it.pt.
By using the website, this Privacy Policy, Legal Notice and Cookie Policy will apply. We recommend that you review these texts, ensuring that you are aware of the terms, uses and restrictions and verifying that you agree with them. If you have any questions, we will clarify them through our contact channels indicated here.
We also inform you that, as long as the website remains active, if there are any changes in current legislation or entity policies, these terms may be modified and therefore you should periodically read them, ensuring that you have the appropriate knowledge of them.
The purpose of the website is to inform about the activities, products and services offered by F5.
The personal data that may be requested on this website will not be used for purposes other than those related to the forms that may be activated in the future. If we need your personal data for a different purpose, your consent will be required before processing them, except when they need to be processed for legal obligations.
F5 is committed to implementing the new requirements regarding the protection of personal data, including transparency and information for users. Therefore, to understand how we process your personal data, what your rights are and how you can exercise them, we recommend that you continue reading this PRIVACY POLICY, without prejudice to more detailed information that is provided for each specific processing of personal data.
2 - PERSONAL DATA PROCESSED:
The personal data collected on our website will preferably be identification data (your name, surname) and contact data (email / postal addresses / mobile phone).
In addition, we may sometimes process other data such as your computer's IP address, your mobile device identifier, or information we obtain through cookies.
Providing personal data implies that they are true, accurate, and must be kept up to date.
Any losses or damages caused to the website, F5, or third parties by malicious or incorrect communication of personal data in registration forms will be the responsibility of the user.
3 - PURPOSES AND LEGAL BASES:
Next, we provide information about each of the purposes for processing your personal data collected through F5's web forms or through our offline channels.
When we process your personal data collected through offline channels, we will inform you about the purpose of the processing, as well as the legal basis, retention periods, and third-party access.
4 – RECIPIENTS:
Except in the exclusive cases mentioned above, we do not send your personal data to third parties, unless for compliance with a legal obligation or at the request of a public body or by the courts.
In accordance with recital 48 of the GDPR, personal data may also be transferred within the Seresco business group, particularly for internal administrative purposes, where there are legitimate interests of the business group. This may involve cross-border processing of personal data between Portugal and Spain, but personal data will not be communicated outside of the European Union.
5 - THIRD PARTY ACCESS TO PERSONAL DATA:
In addition to the specific cases for each category indicated above, the personal data collected on the F5 website may be accessed by service providers related to
- F5 is a subsidiary of SERESCO S.A., C.P.33005 and CIF A-33011826, with registered office at Calle Matemático Pedrayes, 23, Oviedo, Spain, forming part of the SERESCO Business Group, within the meaning of point 19 of article 4 and recital 37 of the GDPR;
- To consult the essence of the co-responsibility agreement, request it here: dpo@f5it.pt information technologies that provide us with support, maintenance and storage services for the website. We give precise instructions to our service providers in accordance with personal data protection legislation, respecting your personal data protection rights.
6 - INTERNATIONAL TRANSFERS:
The personal data collected on our website is not transferred outside of the European Union countries. Only personal data that may be hosted on our social networks is transferred to the following providers:
- Facebook/Meta - Meta Ireland transfers European Data to Meta Platforms, Inc. in accordance with Standard Contractual Clauses as per European Commission Decision 2021/914 Processor-to-Processor). Transfer in accordance with the adequacy decision of the EU-US Privacy Shield adopted by the European Commission on July 10, 2023.
- Google / Youtube - Transfers personal data in accordance with Standard Contractual Clauses as per European Commission Decision 2021/914 Processor-to-Processor). Transfer in accordance with the adequacy decision of the EU-US Privacy Shield adopted by the European Commission on July 10, 2023.
- Linkedin - Transfers personal data in accordance with Standard Contractual Clauses as per European Commission Decision 2021/914 Processor-to-Processor). Transfer in accordance with the adequacy decision of the EU-US Privacy Shield adopted by the European Commission on July 10, 2023.
- Service providers who assist in managing commercial communications, surveys, and webinars, but transfer personal data in accordance with Standard Contractual Clauses as per European Commission Decision 2021/914 Processor-to-Processor).
7 – STORAGE PERIOD:
In addition to the cases specifically indicated above, we will only retain your personal data for the period established by legal or regulatory norms, or, in the absence of such, for as long as necessary to fulfill each purpose of processing, even if the data subject may withdraw their consent at any time when the legal basis is the data subject's consent.
When personal data is necessary to prove compliance with contractual or other obligations, they may be retained until the expiration of the corresponding rights' limitation period. When the purpose that motivated the processing, whether initial or subsequent, of personal data ceases, the data will be destroyed or anonymized.
8 - RIGHTS OF HOLDERS:
The approval of the Regulation on the Protection of Personal Data grants new rights to citizens. For illustrative purposes only, we remind you of some of them:
- Right to obtain clear and transparent information about how your personal data is processed, the purpose of the processing, the categories of personal data, the recipients or categories of recipients, the origin of the data if it has not been collected from the data subject, the retention periods, the transfer of data to third parties or the international processing of the same, and the possibility of lodging complaints with the National Data Protection Commission.
- Right to access and know the personal data we are processing.
- Right to request:
- The suspension of processing while your data is being rectified.
- That we retain your personal data for the exercise of actions or claims in defense of your interests. - The rectification of personal data that is inaccurate or incomplete.
- Right to erasure (deletion) of your personal data when the purpose of the processing disappears or when you revoke your consent, in which case your personal data will be deleted, unless there is a legal obligation to retain it. Right to object to the processing of your personal data.
- Right to limit the processing of your personal data for specific activities.
- Right to data portability, which applies in certain circumstances where data is processed automatically.
- Remember that when the legal basis for processing is consent, you can revoke it at any time.
To process your request to exercise your rights, which will be free of charge, you can contact our PERSONAL DATA PROTECTION OFFICE at the following contact address, dpo@f5it.pt, and you must prove your identity or the representation you hold.
If your rights are not respected, you can file a complaint with the National Data Protection Commission at its electronic headquarters through the website www.cnpd.pt. You can also choose to file a complaint with the AEPD (Spanish Data Protection Agency) through the website www.aepd.es.
9 - THE DATA PROTECTION OFFICE:
Our Data Protection Office will provide you with the information you need regarding the processing of your personal data. Additionally, as a data subject, if you wish, you can contact this Office to request the resolution of a complaint before filing it with the National Data Protection Commission. You can reach us via email at dpo@f5it.pt.
10 - SECURITY MEASURES:
We have adopted technical and organizational measures necessary to ensure the security of personal data and prevent its modification, loss, processing or unauthorized access, in compliance with current legislation on personal data protection.
Our security policy, carried out in accordance with risk assessments in compliance with the General Data Protection Regulation, is mandatory for all personnel with access to personal data, as well as for third-party contractors.
However, the user and owner must be aware that security measures on the Internet are not impregnable.
11 - LAW OF SERVICES OF THE INFORMATION SOCIETY AND ELECTRONIC COMMERCE.
In accordance with article 10 of Decree-Law 7/2004 of January 7, which transposed the Directive on Services of the Information Society, in particular Electronic Commerce in the Internal Market, we inform you that the website accessible from the domain https://elo-si.com/ is owned by F5, with registered office at Metropolitan Business Center, Rua Fernando Namora, No. 4-5th floor, 2675-487 Odivelas - Portugal, with tax identification number 507798791, contact phone number: +351 932 288 555 and email address geral@f5it.pt.
F5, as the owner of the website, with the aim of ensuring compliance with the law, will activate a free tool (email) in all communications associated with this domain in order to guarantee the exercise of opposition to the receipt of electronic communications of an informative and/or commercial nature. You can exercise your rights through the email dpo@f5it.pt.
12 - CONTACT:
F5 has a free and accessible contact channel for the public, where you can report incidents or requests, the email of the DATA PROTECTION OFFICE: dpo@f5it.pt